How We Collect Resource Data

The CVAA Community Resources Database contains information about available community resources for people over 60 in the Champlain Valley region of Vermont - Addison, Chittenden, Franklin and Grand Isle counties. The Database currently contains over 450 agencies, with more than 800 programs and 1,600 services.

CVAA staff members use their contacts at service provider networks statewide to learn about organizations providing services to seniors in Vermont.

In order to provide the most accurate and reliable information, we:

• Collect data about programs and services using written survey forms.
• Ensure the continued accuracy of the information in our database by resurveying all agencies annualy.
• Continuously update program data as we learn about changes and new services - either from the agency directly or indirectly from feedback from our callers.

CVAA uses the Alliance of Information & Referral Systems (www.airs.org) approved Taxonomy of Human Services, a standard indexing system used by human service information and referral systems throughout the United States.

Inclusion Criteria
Champlain Valley Agency on Aging
Information and Referral Database

Mission Statement:

The mission of the CVAA I&R database is to include human services resources which will assist the clients we serve -- people 60 years of age or older who live in Addison, Chittenden, Franklin, or Grand Isle counties in Vermont. It is our intent to provide as comprehensive a listing of aging services as possible, limited only by resources available to us. CVAA will provide multiple referrals when possible, so that callers have a range of options to choose from. For-profit agency services and private practitioners may be included as needed to meet community needs.

Included in the database:

• Private, nonprofit agency services
• Government agency services
• Community and self-help support groups
• Licensed nursing homes, residential care facilities, terminal care facilities, and hospitals
• Senior housing

May be included in the database:

• For-profit agency services, or private practitioners when those services are not adequately provided by the nonprofit sector.

Not included in the database:

• Agencies that deny service on the basis of race, gender, sexual orientation, religious belief, disability, or national origin, or that violate federal, state or local laws or regulations.
• Organizations that deny service to clients based on membership status within the organization.

Disclaimer:
CVAA reserves the right to discontinue or refuse listing an agency, program, or service if, in our opinion, such listing is inappropriate. Inclusion in the CVAA I&R database does not imply endorsement and omission does not indicate disapproval. CVAA is not responsible for the quality of service delivered by any agency or service to which a caller is referred.